
Our family was introduced to Classic Carpets through our home builder. We were looking for someone to handle our flooring needs as well as bathroom and fireplace tile. We knew from the first meeting with Jason that we were in good hands. Jason and the other employees were courteous and listened to the needs of our family. This enabled them to make recommendations that fit our lifestyle. We chose a variety of flooring for our new home: carpet, vinyl, laminate, and tile. The professionalism and quality service did not stop once we left the store. It was obvious the installers at the job-site take a great deal of pride in their work and think of usability along with the daily activities that we as the customer would not have thought of. We are extremely satisfied with the finished product and recommend Classic Carpets to family and friends.
Joe and Robyn Muhlberg
Dear Gene,
As you know we have a large and very active family. Our family room and kitchen are connected, and we spend most of our time in this part of our home. And thanks to the wonderful new kitchen floor we recently purchased from Classic Carpets, we are enjoying our "family time" in this area more than ever!
Having owned and operated our own business since 1986, we are not the easiest people to please. It seems most companies nowadays just don't care about the products or services they provide. But Classic Carpets is not "most companies." Your sincere concern for our total satisfaction was evident from the very first time we met. You took a "consultative" sales approach, prepared a reasonable estimate, and followed through by completely exceeding our expectations. The quality of the installation crew, as well as the flooring product itself, was outstanding!
This was not the first time we worked with Classic Carpets, and we can assure you it will not be the last. Your commitment to excellence has remained consistent over the years. My wife and I will continue to recommend Classic Carpets to anyone in need of flooring products. Thank you very much for helping enhance the look and feel of our home!
Kevin & Mary Kay Marietta
Dear Jason and staff:
Please accept my sincere thanks for everything you did to assist me with the flooring and tile installations in my “dream home”. It was a real pleasure to work with you and your staff since you totally understood the looks I was trying to achieve, suggested the right products to select from, and put it all together with top rate professional installation. My flooring choices have proven to be practical and easy to live with, while achieving the “wow” factor the house needed. They are everything I thought they would be and more!
The customer service I received was first-rate and your follow up and attention to detail made the entire process a very positive experience. Please feel free to use me as a referral should the need arise, I would be very happy to convey what a great experience I had at Classic Carpet to any of your potential customers.
Thanks again for all of your efforts, you did a first class job in every step of the process!
Kathy Inman